Contact us logo top

Have any questions?

Healthfirst NJ
1 Washington Park, Suite 1405
Newark, NJ 07102

Become a Healthfirst NJ FamilyCare Member.
Contact the NJ State Health Benefits Coordinator (HBC):
Toll-free at 1-800-701-0710

Want to become a Healthfirst NJ Medicare member? Have a question about our benefits? Contact us at:
1-877-237-1308
TDD/TTY English
1-800-852-7897
TDD/TTY Español
1-866-658-7714
Monday - Friday, 8 a.m. to 6 p.m.

Already a Healthfirst NJ FamilyCare member? For answers to your questions, contact us at:
1-888-GO4-HFNJ (1-888-464-4365)
TDD/TTY English
1-800-852-7897
TDD/TTY Español
1-866-658-7714
Monday - Friday, 8 a.m. to 6 p.m.

Already a Healthfirst NJ
Medicare member? For
answers to your questions, contact us at:

1-877-GO4-HFNJ
(1-877-464-4365)
TDD/TTY English
1-800-852-7897
TDD/TTY Español
1-866-658-7714
Monday - Sunday, 8 a.m. to 8 p.m.
Contact us footer image

How to Pay Your NJ FamilyCare Bill

If you need to pay your NJ FamilyCare bill, please follow these instructions to pay your bill by mail:

  • Your premium (monthly payment) must be paid directly to the NJ State Health Benefits Coordinator (HBC), not Healthfirst NJ.
  • You will get a letter from the HBC, telling you the amount of your premium. Once you are told the amount of your premium, you must pay it immediately. Your NJ FamilyCare health plan will not start until the HBC receives your first payment.
  • Once your NJ FamilyCare plan starts, you will be billed monthly. Payments must be paid in full and on time to keep your health coverage.
  • If you have questions or can no longer afford to pay your premium, please call the HBC at 1-800-701-0710. We may be able to change your premium payment, based on any changes to your family size or income.

If you have questions about how to pay your bill, please give us a call.