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Healthfirst NJ
821 Alexander Road, Suite 140
Princeton, NJ 08540

Want to become a Healthfirst NJ Medicare member? Have a question about our benefits? Contact us at:
1-877-237-1308
TDD/TTY English
1-800-852-7897
TDD/TTY Español
1-866-658-7714
Monday - Friday, 8 a.m. to 6 p.m.

Already a Healthfirst NJ
Medicare member? For
answers to your questions, contact us at:

1-877-GO4-HFNJ
(1-877-464-4365)
TDD/TTY English
1-800-852-7897
TDD/TTY Español
1-866-658-7714
Monday - Sunday, 8 a.m. to 8 p.m.

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2014 Medicare Star Ratings

The Centers for Medicare and Medicaid Services (CMS) rates the quality of Medicare Advantage Plans using Star Ratings. The ratings are on a 1 to 5 scale, with 5 stars being the highest.

If you can’t find for the answers you or your family member need below, or have other questions, feel free to Contact Us. We’re here to help you and your loved ones.

How are Medicare Star Ratings measured?

 

a. Quality of care:
From CMS information on plan quality and member satisfaction.

b. Access to care:
From Consumer Assessment of Healthcare Providers and Systems (CAHPS®).

c. Responsiveness:
From the Healthcare Effectiveness Data and Information Set (HEDIS®).

d. Member satisfaction:
From the Health Outcomes Survey (HOS).

What is Healthfirst NJ doing to improve our Star Ratings?
 

We are:

  • Partnering with our providers.
  • Increasing outreach our members.
  • Improving internal processes.
You can help! Here’s what you can do to make Healthfirst NJ even better:
  • Visit your Primary Doctor at least once a year for a checkup. Or, make sure your Medicare member loved one visits their Primary Doctor once a year for a checkup.
  • Be sure to read the materials we send you. If you receive a survey from us, please answer it and send it back.
  • Get your health tests, screenings, and vaccines, such as breast or colon cancer screenings, bone density screening, lung/asthma tests, eye tests, annual flu vaccine, and dental exams. Please encourage your family members to do the same.
  • Call Member Services if you have any questions or comments. We are here to help you and your loved ones.

 

> Download the Medicare Star Ratings for Healthfirst Plans. (English / Español

 

Medicare evaluates plans based on a 5-Star rating system. Star Ratings are calculated each year and may change from one year to the next.


Healthfirst NJ Medicare Plan is an HMO plan with a Medicare contract and a contract with the New Jersey Medicaid program.   Enrollment in Healthfirst NJ Medicare Plan depends on contract renewal. 

H7015_MKT14_18 CMS Approved 10252013

Last update 2013-10-25 13:55

Not sure which health insurance plan or program is right for you or your family?
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Click here to talk to a Healthfirst NJ representative: by phone, in person, or by email.